Privacy Policy

EPCBuddy is a brand of Dal Bo' Invest SRL, a registered renovation company based in Belgium.

Legal name: Dal Bo' Invest SRL

Trading as: EPCBuddy (powered by BB Design)

Legal form: SRL (Société à Responsabilité Limitée)

Registered address: Beekstraat 5/7, 1861 Meise, Belgium

VAT number: BE 0767.629.492

Email: info@epcbuddy.be

When you use our website, we may collect the following personal data:

• Calculator form data: property type, location, EPC score, renovation preferences, budget, and timeline.

• Contact form data: name, email address, phone number, and your message.

• Cookies and analytics data: browsing behavior, page views, and device information.

We use your personal data for the following purposes:

• Lead qualification: to assess your renovation needs and provide relevant recommendations.

• Providing quotes: to prepare personalized renovation estimates and follow up on your request.

• Improving our service: to analyze usage patterns and improve the website experience.

• Communication: to respond to your inquiries and keep you informed about our services.

Your personal data is stored in HubSpot CRM, which is hosted on EU-based servers and complies with GDPR requirements.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

We do not sell or share your personal data with third parties.

Your data is only accessible to the internal Dal Bo' Invest SRL team for the purpose of providing our services to you.

Our data processor (HubSpot) processes data on our behalf under a GDPR-compliant Data Processing Agreement.

Our website uses cookies for the following purposes:

• Functional cookies: to remember your language preference and ensure the website works correctly.

• Analytics cookies: to understand how visitors use our website and improve user experience.

You can manage your cookie preferences at any time through your browser settings.

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: request a copy of the personal data we hold about you.

• Right to rectification: request correction of inaccurate or incomplete data.

• Right to erasure: request deletion of your personal data.

• Right to data portability: request your data in a structured, machine-readable format.

• Right to restrict processing: request limitation of how we use your data.

• Right to object: object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at info@epcbuddy.be.

We retain your personal data for a maximum of 2 years after your last contact with us.

After this period, your data will be securely deleted or anonymized.

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Email: info@epcbuddy.be

Dal Bo' Invest SRL, Beekstraat 5/7, 1861 Meise, Belgium